Bee-Rays Organic Coffee, Tea, and Honey Privacy Policy
Last Updated: October 28, 2025
Bee-Rays Organic Coffee, Tea, and Honey ("Bee-Rays," "we") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit be-rays.com, use our mobile app, or engage with our services. By using our services, you agree to this policy.
1. Information We Collect
- Your Input: Name, email, shipping/billing address, payment details, and preferences (e.g., coffee roast) when you order, create an account, or opt into marketing.
- Automatic Data: IP address, browser type, device info, and site interactions via cookies and analytics tools (e.g., Google Analytics, anonymized).
- Third-Party Data: Limited data from partners (e.g., UPS for shipping) or public social media interactions (e.g., Instagram comments).
- We don’t collect data from children under 13 without parental consent (per COPPA).
2. How We Use Your Information
We use your data to:
- Process orders, subscriptions, and returns.
- Improve our website, app, and products.
- Send order updates and marketing (with consent).
- Support bee conservation and carbon-neutral shipping.
- Prevent fraud and comply with laws (e.g., CCPA, GDPR).
3. Sharing Your Information
We don’t sell your data. We share it only with:
- Service Providers: Trusted partners like Shopify (hosting), Stripe (payments), and UPS (shipping) under strict agreements.
- Marketing Partners: For consented promotions (e.g., Mailchimp emails).
- Legal Needs: To comply with laws or in business transfers (e.g., mergers).
4. Your Rights
- Manage Data: Access, update, or delete your data via your account or by emailing billy.reynolds@bee-rays.com (processed within 30 days).
- Opt-Out: Unsubscribe from marketing or disable cookies via our consent banner.
- CCPA/GDPR: Request data disclosures, opt out of sharing, or exercise portability rights.
5. Data Security
- Encryption: TLS 1.3 for transactions, AES-256 for stored data.
- Secure Hosting: Shopify’s SOC 2-certified platform with DDoS protection.
- Breach Response: We notify you within 72 hours (per GDPR) if a breach occurs.
6. Cookies
We use:
- Essential cookies for site functionality.
- Analytics cookies (anonymized) for improvements.
- Marketing cookies (optional) for personalized ads. Manage preferences via our cookie banner or browser settings.
7. Third-Party Links
Our site may link to external sites (e.g., blogs). We’re not responsible for their privacy practices.
8. International Transfers
Data may transfer to U.S. servers. We use GDPR-compliant safeguards (e.g., Standard Contractual Clauses) for EU customers.
9. Data Retention
We keep data only as needed:
- Accounts: While active.
- Transactions: 7 years for tax purposes.
- Marketing: Deleted after opt-out or 2 years of inactivity.
10. Updates
We may update this policy, notifying you via email or our website. Changes take effect upon posting.
11. Contact Us
Reach us at:
- Email: billy.reynolds@bee-rays.com
- Phone: 1-432-935-0100 (M-F, 9 AM–5 PM PST)
- Mail: Bee-Rays LLC, 416 Sherrod Road Big Spring, Texas 79720